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Privacy Policy

Last updated on June 1, 2025

We ("Company," "we") are committed to protecting user privacy. This Policy explains how we collect, use, share, store, and safeguard your personal or usage information through our services, including the website https://1.chat. ​By using the Services, you agree to this Policy. If you do not agree, please refrain from using the Services.​

Information We Collect

To register accounts, manage services, communicate, and optimize user experience, we may collect the following information:

  • Technical Information:

    Device type, browser details, and other technical data to optimize service performance and troubleshoot issues.

  • ​Content Features:

    Text inputs, uploaded files, and feedback (collectively referred to as "Content") to enable the "History" feature.

  • ​Cookies:

    Used to identify devices and analyze page visits. You may adjust browser settings to restrict cookies, but this may affect certain functionalities. Third-party website cookie usage is not governed by this Policy.

  • ​Personal Data:

    Includes but is not limited to email, phone number, WeChat UnionID, and data related to your usage and generated content.

How We Use Information​

  • ​Service Provision: Maintain accounts, process payments, and send security updates.

  • Communication: Deliver product updates and promotional offers via email or app notifications (opt-out available).

  • ​Data Analysis: Improve services and evaluate advertising effectiveness.

  • ​Legal Compliance: Respond to subpoenas, court orders, or other lawful requests.

Information Sharing​

  • Third-Party Vendors: Partners for data analysis, customer support, payment processing, etc., strictly limited to operational needs.

  • ​Affiliated Companies: Subject to equivalent privacy standards.

  • Business Partners: Necessary information may be shared if you use their services.

  • ​Public Information: Usernames, locations, or other details voluntarily disclosed by users.

  • ​Merger, Acquisition, or Bankruptcy: User data may be transferred as an asset.

Data Retention & Protection​

  • ​Retention Period: Retained as required by legal obligations or dispute resolution needs.

  • ​Security Measures: Firewalls, encryption technologies, intrusion detection systems, and restricted access to authorized personnel.

Payment Processing​

  • Payments are processed via WeChat Pay QR code scanning. We do not store WeChat Pay transaction details.

GDPR Rights​

  • ​Your Rights: Access, rectify, delete, restrict processing, data portability, object to processing, or withdraw consent.

  • ​Exercise Rights: Via account settings or by contacting contact@1.chat

Protection of Minors​

  • If we inadvertently collect data from children under 13 (16 in the EU), contact us immediately for deletion.

Third-Party Links Disclaimer​

  • Our services may include third-party links. Their privacy practices are not governed by this Policy. Users should review their policies independently.

Policy Updates​

  • Changes will be notified via website notices or email. Effective dates are determined by the "Last Updated" notice at the top of this page.

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